Reply to every review in your own voice
Good and bad reviews pile up, you know replying matters, and you never find the time to do it well.
No review-reply system is running yet. The parts are proven: drafting a reply in your tone with a model, and running to a schedule. Reading your reviews in from your review platform and wiring the whole draft-for-approval flow together is the build I would do for you. Nothing is ever posted without your approval.
If this is the one costing you the most, that is where we would start. Twenty minutes to talk it through.